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DELIVERY AND SHOPPING POLICY
FOR ALL PRODUCTS:
- All the shipping would be done by a third party
- We deliver our products only in United Arab Emirates
- Delivery within UAE cities shall be in 3 – 4 working days
- Delivery charges would be standard charges as mentioned at the check-out point and would be on the purchaser. In certain promotional periods, the delivery of products could be Free of charge.
- In some cases, the shipment may result in multiple deliveries
REFUND, RETURN, & EXCHANGE POLICY
Refund/Return is not accepted unless product is damage or wrong item is shipped during the order process. Kindly send an image of the damaged product and email it to [email protected] or [email protected] within 7 days.
Exchange is not accepted unless products is damaged or wrong item was shipped during the order process within 7 days.
Following are the shipping charges that the customer has to pay for returning/exchanging the order:
- Shipment charges inside UAE would be 30 AED, and 50 AED within specific areas.
- The shipment charges have to be paid Online (credit/debit card)
Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 24 days for the refund transfer to be completed.
Following are the shipping charges that customer has to pay for canceling orders if the shipment is out for delivery:
- Shipment charges inside UAE would be 30 AED.